Privacy Policy

At Premier Porcelain, we value your privacy and ensure the safety of your personal information with our secure and transparent privacy policy

Privacy Policy & GDPR Compliance

Premier Porcelain respect your privacy and are committed to handling your personal information in accordance with the Data Protection Acts 1988 and 2018 and all other applicable legislation, in our drive to be GDPR compliant.

We only store your personal information if you have contacted us via web form, email, are a customer (existing or past) or signed up to receive marketing information on journals, offers or events.  We do not collect your personal information if you only browse our website and we do not follow a user’s browsing path outside of our websites.

The information collected by us will include your name and address, telephone number, email address.  We collect this information so that we can reply to your queries if you have explicitly opted in to receive marketing emails, to which you can use an opt out option at any time.  You may update this data at any time when you access our website.  A user can access our site without providing any information at all.

Your Personal information will only be used for the following purposes:

To respond to any queries or requests that you may have made.

If you consent to receiving marketing information re items/events of interest.

How we collect information from you?

When you make an enquiry over the phone, by email or via our website.

Contacting the Website

If you have any questions about this privacy statement, or the security practices of this site, you can contact us using info@premierporcelain.co.uk

Use of Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience.  In general, cookies are used to retain user preference, store information for things like shopping carts, and provide anonymised tracking data to third part applications like Google Analytics.  As a rule, cookies will make your browsing experience better.  However, you may prefer to disable cookies in your browser.  We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Mobile Terms of Service

The Premier Porcelain mobile message service (the “Service”) is operated by Premier Porcelain (“Premier Porcelain”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Premier Porcelain’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Premier Porcelain through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Premier Porcelain. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Premier or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Premier Porcelain mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Premier or email info@premierporcelain.co.uk.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy.

Privacy Policy

This privacy policy was updated in December 11 2023, if updated a notice will be put on this page